Really Intelligent Document Processing

Gen AI Powered • Low Code • IDP Platform

What do our customers achieve from CMR+

US Bank

Built a team of 30 citizen developers across 2 departments (Risk & Compliance and Process Excellence) to scale across the bank with use cases covering DACA, Post Petition Fee Notice, Reaffirmation Agreements and Consumer lending document intake.

Case Study

Marsh

Centralized operations into lower cost geographies, created its own IDP CoE and gained access to mission critical data from unstructured complex policies, slips, proposal forms, financial statements, often as large as 600 pages, from 475+ different carriers with 50+ coverages across 150+ data fields.

USC

Makes faster payments to vendors with no errors while processing 300,000 invoices in various forms/year (scanned and/or handwritten) with over 10,000 a week during peak volume, from 25,000 vendors.

Unilever

Data Scientists get key information from certificates of analysis to ensure product quality, optimize manufacturing processes, predict quality issues, manage suppliers, and ensure regulatory compliance.

Scoot

Scales their operations by managing timely and accurate processing of ~2000 invoices/month, which could be 100-200 pages each, received from 1000+ suppliers globally from 60 destinations they fly to.

Business Benefits

Enhanced Productivity and Efficiency

CMR+ streamlines workflows, eliminates manual data entry, and frees up employees to focus on higher-value tasks.

Scalability and Growth

CMR+ can handle increasing document volumes and adapt to evolving business needs, supporting organizational growth.

Compliance and Security​

CMR+ ensures data privacy, adheres to regulatory requirements, and provides audit trails for document processing activities.

Time and Cost Savings

CMR+ automates manual document processing tasks, reducing human error and saving valuable time and resources.

Improved Confidence in Accuracy

CMR+'s advanced algorithms and machine learning capabilities enhance data extraction accuracy, minimizing the risk of errors and improving overall data quality.

The CMR Process Flow

Click to Enlarge

Success Stories

Our customers have spoken on Gartner® Peer Insights™

Intelligent Document Processing

GTT Data (Antworks)

Intelligent Document Processing Solutions (Transitioning to Intelligent Document Processing)

4.4

53 Ratings

92%

Recommend

As of 6 Sep 2026

“ Using CMR+ creates value-added work for skilled workers. A lot of the manual back and forth, such as emailing Excel files and PDFs, is now gone… leaving more time for employees to tackle jobs that demand more skill. ”

Rick Koo

Digital Technology Leader, Mercer

Mentioned in the 2022 Gartner® Market Guide for Intelligent Document Processing Solutions

Tech Partners

The CMR Process

Input Sources & Document Types

• Auto Ingestion
• Image
• Jpeg, TIFF, PDF
• MS Word
• RPA
• DMS

Document Optimisation & Indexing

• Noise Reduction
• Orientation/Skew Correction
• Background suppression
• Classification & Indexing

Data Extraction

• Structured
• Un-structured
• Natural Language
• Handwritten

Data Enrichment

• Business Rules
• Look ups
• API

Human in the Loop

• Verification
• Training

Machine Learning

Reports & Analytics

Workflow Management

Queue, exception & approval management

Data Transport & Mobilisation

RPA, APIs & Micro-services

Client Systems

Training as a part of the workflow

CMR+ integrates training as a part of the workflow, allowing the ML models to learn and improve as it processes more and more documents. By incorporating feedback, corrections, and iterative learning, the models continually refine their algorithms and enhance their accuracy. This capability ensures that CMR+ provides increasingly accurate and efficient document processing results over time, aligning closely with your organization’s specific needs and evolving document patterns.

Ready to start your automation journey?

You’re in the right place. We’re here to help you and we would love to hear from you.